Help Center & FAQ

Everything you need to know about setting up and scaling your spatial dining experience.

Getting Started

How do I add my first dish?expand_more
Go to Dashboard → Dishes → Add New Dish. You can choose from our AR library, upload your own 3D model, or request a custom model from our production team.
How does the QR code work?expand_more
Once you add dishes, we automatically generate a unique QR code for your restaurant. Customers scan it with their phone camera to view your AR menu instantly.
Do customers need to download an app?expand_more
No! AR menus work directly in the browser on iOS (Safari) and Android (Chrome) using WebXR technology. No app download is required.

Subscription & Billing

Can I change my plan anytime?expand_more
Yes! You can upgrade or downgrade your plan at any time from the Current Plan page. Changes take effect immediately.
What happens if I reach my dish limit?expand_more
You can still view your existing dishes, but you'll need to upgrade your plan to add more. Alternatively, you can rotate old dishes to make room.

AR Models & Content

How do I upload my own 3D model?expand_more
Go to Add Dish → Own Model, then upload a .glb or .gltf file. We recommend models under 10MB for optimal performance.
Can I edit dishes after creating them?expand_more
Yes! Click on any dish in your Dishes page and select Edit. You can update the name, price, description, and 3D assets anytime.

Still need help?

Our support team is here to help you succeed with Own the Menu. We typically respond within 24 hours.